Quality – a way of life … is an age old concept. It has, however, taken a whole new and different meaning today, with globalization and opening of the economy.

We hear new words like ISO 9000, Traceability, Self Certification, Consistency, Life Cycle Analysis and so on. No longer can we delegate this to QC or QA department. It must be a way of life for all of us !

How many times have we heard that higher quality MEANS higher cost! Every time we are asked to do something better … do we not think of additional cost ?

Is it a fact or is it a myth ?

At times, some corrugated boxes fail in handling or during transport or sometimes in warehouse. When we hear that some boxes have failed, our immediate response is defensive. But have we analyzed why these boxes fail ?

This very interesting Session will throw light on these and other issues.

Session-II    Session-III    Session-IV
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